Stozone take privacy seriously and will treat your information with respect. We will duly and diligently safeguard the privacy and confidentiality of your data.

We will never share your personal details with any third parties. If you require any more information or have any questions about our privacy policy.

At www.stozone.co.uk we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by stozone and how we use it.

We use this to process…

Online Quote Requests
Your Quote Requests address is stored on our secure database, we do not share this or pass this data to third parties.

Invoices
Your invoice address is stored on our secure database, we do not share this or pass this data to third parties.

Deliveries
We use your address, contact name, email and telephone number to deliver goods to you. These may be passed to trusted logistic partners to enable them to deliver goods to you. They do not profile your data, it is purely to ensure your goods arrive, this is for legitimate business reasons.

Online Ordering or Telephone Calls
We record your IP to prevent fraud which is held for 12 months which is disposed of after you have received your goods. For telephone calls, we only record the number and duration to analyse performance of our internal teams. This is for legitimate business purposes. We do not record calls and do not share this information.

Email Confirmations and Responses
We store any email queries and responses for 2 years for both legitimate and legal reasons. These help us serve our customers better with any queries made. No profiling is made from this information.

Log Files
Like many other Web sites, stozone.co.uk makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
stozone.co.uk uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

Data Retention
The data held is held for a minimum of 7 years for legal and legitimate reasons, these include, compliance with public authorities, fraud, law enforcement, accounting and tax purposes.

Online Privacy Policy Only
This privacy policy applies only to our on-line activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected off-line or via channels other than this website.

Consent
By using our website, you hereby consent to our privacy policy and agree to its terms.

Subject Access Requests
We comply with the GDPR. Requests can be made verbally or via emailing.
We will need to verify identity before we provide your information. Please be specific about the information you require.

To verify your identity to risk this will need to include your full name, address and contact telephone number,
possible purchase history.

Update
This Privacy Policy was last updated on: Sunday 13th May 2018.